We started our journey in 2015 as a Zeal Solutions (proprietorship) , mainly focusing on IT and Telecom ,international outbound and inbound call Centre operations.
HAMASA is an inbound and outbound call Center and Business Processing Outsourcing provider in the Kolkata , India. Combining unrivalled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that pan the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. In less than a decade, we have grown into a global business and this is our growth story.
As a leading business process outsourcing provider of customer management solutions, we are committed to delivering outstanding customer experience with every interaction. Our company believes that customer experience is key to establishing lasting value for both business and their customers. We do this by creating integrated platforms, which include multiple customer channels and process support. These platforms enable us to consistently build and deliver stellar service across channels and locations across the globe. Whether the company needs a fully integrated customer service.